Privacy Policy
Trust requires absolute transparency.
You landed on this page to understand exactly how we handle your data. We operate a local SEO agency focused entirely on the Cleveland market. We collect specific information to run audits, build campaigns, and communicate with business owners. We do not sell your details to lead brokers.
Effective date: May 19, 2026.
Active Data Collection
When you request a Map Pack audit, we ask for exact details. We need your name, email address, phone number, and website URL. We cannot evaluate your current NAP consistency without knowing exactly who you are. You submit this information voluntarily through our secure contact forms.
We ask for your primary business address. Proximity signals dictate local search success. We need to map your physical location against your top competitors in Cleveland. This requires accurate, granular data from you.
We also request professional credentials and author bios. We need this information to build strong E-E-A-T signals on your website. Google quality raters look for real expertise. We collect your background details to prove that expertise to the algorithm.
Passive Data Collection
Our servers automatically log basic technical data when you visit localseocleveland.com. This includes your IP address, browser type, and the specific pages you view. We track the time you spend reading our guides on citation building and schema markup.
This passive collection happens quietly in the background. It helps us keep the site secure from malicious bots. We actively block automated scrapers that try to steal our proprietary local ranking strategies.
Cookies and Analytics
We use cookies to separate the signal from the noise. Small text files sit on your device to remember your preferences. We deploy Google Analytics and Google Search Console to monitor site performance.
Analytics improve our content quality directly. We watch how visitors navigate the site. If our article on Google Business Profile optimization gets high engagement, we write more about that specific topic. If users bounce quickly from a page about review velocity, we rewrite it for clarity.
We track the friction users experience on mobile devices. Local search happens on phones. If our site loads poorly on a mobile browser, we lose trust. Analytics illuminate these blind spots so we can fix them.
You control your browser settings. You can block all cookies right now. The site still functions perfectly.
How We Handle Client Campaign Data
Active SEO campaigns require deep access to your digital assets. When you hire us, you grant us manager access to your Google Business Profile. You share logins for local directories and your website CMS.
We treat this access with extreme operational hygiene. We store your credentials in encrypted password managers. We never share your logins outside our core Cleveland team.
We build local citations across dozens of platforms. We publish your business name, address, and phone number to these directories. This is public information. We distribute it intentionally to build your local authority.
We set up reputation management processes for our clients. This involves handling your customer email lists to request reviews. We process these lists through secure, compliant software. We never retain your customer data after the review campaign finishes.
Third-Party Service Providers
We run a focused operation. Our team relies on established software to handle daily tasks. Our contact forms route through a secure CRM platform. We use Google Workspace for internal communication.
These providers process data strictly on our behalf. They do not own your information. They cannot legally sell it or use it for their own marketing.
We refuse to partner with data brokers. Your information stays within our agency ecosystem. We protect your privacy as fiercely as we protect your search rankings.
Data Retention
We keep your information only as long as necessary. If you request an audit and decide not to proceed, we delete your file after 90 days. We do not hoard stale data.
Active client data remains in our secure systems for the duration of the campaign. When a contract ends, we revoke our own access to your profiles. We archive your campaign reports for tax and legal compliance.
Stale data creates unnecessary risk.
We purge inactive contacts from our CRM twice a year. We collect it. We protect it. We delete it when we no longer need it.
Security Protocols
Security demands constant vigilance. We enforce two-factor authentication on every agency account. We restrict database access to active team members only.